Shipping policy

Welcome to Porese.

We aim to make every order experience simple, reliable, and transparent. Below you’ll find information about order handling, delivery times, returns, and shipping-related issues.

The following shipping estimates apply to orders placed worldwide.

Order Processing

Once your order has been placed, our team prepares it for dispatch.

Processing time: 1–3 business days

During this period, orders are reviewed, prepared, quality-checked, and securely packaged.

Please note that your order will be dispatched after the processing stage has been completed.

Delivery Estimates

Once your order has been dispatched to the shipping carrier:

Estimated delivery time: 6–10 business days

Delivery times can vary depending on the destination, seasonal demand, customs procedures, and carrier-related delays.

Orders are fulfilled through our international fulfillment network.

Once your order has been shipped, you will receive a tracking confirmation by email.

Estimated Total Transit Time

Combining processing and delivery:

Estimated total shipping time: 8–12 business days

Please note that these are estimated timeframes and are not guaranteed delivery dates.

Returns & Exchanges

Changed your mind about your purchase?

Porese offers a 30-day return period. Items must be returned unused and in their original condition and packaging.

Please contact our support team before sending any item back so we can provide the appropriate return instructions.

Shipping Problems

If your order has been significantly delayed, arrives damaged, or appears to have been lost during transit, please contact us at:

support@porese.com

Our team will review the situation and assist you with the next steps.

Shipping Address

Please carefully review your shipping information before completing your purchase.

Porese cannot be responsible for delivery problems or delays resulting from an incorrect, incomplete, or outdated shipping address provided by the customer.

Contact

For questions regarding shipping or your order:

Email: support@porese.com
Website: porese.com

Thank you for choosing Porese. We appreciate your trust and work to ensure every order is prepared and delivered with care.